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  Public Ticket #2221010
problem displaying total price in cart
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  • joel freddy MENGARA ZEH started the conversation

    Hello!

    I need help. I have a problem with the plugin that I installed well except that it has a problem with the display of the total price of the products that I selected.

    Thank you for your help.

  •  767
    Janilyn replied

    Hi, 

    We've received your ticket and one of our devs will reach back to you soon with instructions on this. Please stay tuned as he might need further information from you. 

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,226
    Dustin replied

    Hi,

    Are you using the latest version 1.3.3 of WPC Composite Products?

    Please send me the product link then I can check it first.

    For more quickly, please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.

    Best regards,
    Dustin

  •   joel freddy MENGARA ZEH replied privately
  •  1,226
    Dustin replied

    Because of you set the Pricing is "Only base price" https://prnt.sc/pzykoi and also set the base price is zero https://prnt.sc/pzyl44 so it causes the issue.

    I changed the Pricing to "Exclude base price" and the result https://prnt.sc/pzyn37

    Best regards,
    Dustin

  • joel freddy MENGARA ZEH replied

    Hello,

    I would like to know if it's possible to hide price under the name of product ?

    Thank you,

  •  1,226
    Dustin replied

    Yes! You can do that. Please follow these steps:

    1. Update our plugin to the latest version 1.3.5

    2. Add below function to the theme (or child-theme) / functions.php

    add_filter( 'wooco_product_description', function () {
        return '   ';
    } );

    Best regards,
    Dustin

  • joel freddy MENGARA ZEH replied

    Hello,

    I have a problem with the Composite product plugin, when I select my products and I want to add to the cart I can not because the add to cart button is disabled.



  •  1,226
    Dustin replied

    Hi,

    Maybe the selected product is unpurchasable, so you can't add the whole composite product to the cart.

    Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it.


    Best regards,
    Dustin

  •   joel freddy MENGARA ZEH replied privately
  •  1,226
    Dustin replied

    I've checked and seen in some components, you set required but don't choose any product https://prnt.sc/qbeflg and our plugin doesn't work correctly.

    In this case, you can set the component title for the second component https://prnt.sc/qbei6r instead for an empty component.

    Best regards,
    Dustin