Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #2218189
Quick View Image
Closed

Comments

  • Carlos started the conversation

    In the quick view of the product the image is very small .... how can this be changed?

  •  767
    Janilyn replied

    Hi, 

    We've received both your tickets. One of our devs will reach back to you soon with instructions on this. Please stay tuned. 

    Best regards. 

    Janilyn T. - WPClever Support Agent

  •  1,226
    Dustin replied

    Hi,

    Please send me your website link then I can check it first.

    You can try to use this plugin https://wordpress.org/plugins/regenerate-thumbnails/ to re-generate all image sizes then test again with the quick view popup.

    Best regards,
    Dustin

  • Carlos replied

    He seguido sus instrucciones y que sigue mostrando el muy pequeño en miniatura en la vista rápida.


    Lo que puedo hacer?

  •  767
    Janilyn replied

    Hi @Calos,

    Please write your ticket in English so that we can understand and respond to it. 

    Regards.

    Janilyn T. - WPClever Support Agent

  • Carlos replied

    I followed his instructions and he still shows the very small miniature in the quick view.

    What I can do?

  •  1,226
    Dustin replied

    Please send me your website info (wp-admin link, username, password) then I can check and fix this problem for you. You also can create a dev/staging site with the same issue then I'll work on it. 

    Remember to mark your reply is private if you include the above information.

    Best regards,
    Dustin